How to request support from Office of Case Management?

  • Online Report – Submit a CARE Team form online using this link. Please do not use this form to report emergencies or time-sensitive requests. (For emergency, call Campus Emergency Hotline at +86-0512-36657110). Submissions are reviewed when University offices are open and will be responded to within one business day.
  • By Email – Email Student Care Coordinator at dku-ocm@dukekunshan.edu.cn to request support during normal business hours (Monday-Friday, 9am-12pm, 1pm-5:30pm). If it is after hours, Student Care Coordinator will get back with you by the next business day.
  • By Phone – Call Student Care Coordinator at +86-0512-36657034 to request support during normal business hours (Monday-Friday, 9am-12pm, 1pm-5:30pm). If it is after hours, or if the situation is an emergency, please call Campus Emergency Hotline at +86-0512-36657110.
  • By Appointment – Schedule a 30-minute appointment with Student Care Coordinator by emailing dku-ocm@dukekunshan.edu.cn.
  • By Drop-in – You can also drop in a meeting during normal business hours (Monday-Friday, 9am-12pm, 1pm-5:30pm). Please be noted that the last drop-in session of each day starts by 5pm.

Are you concerned about a student?

Are you a student who needs support?

Have you experienced a campus climate concern?